Athenahealth is an award-winning, cloud-based healthcare ecosystem with robust functionalities and affordable prices. Its biggest drawback is that it does not offer fully outsourced revenue cycle management. However, these disadvantages are minor and easily overcome by consulting with a certified Athena EHR consultant. They will customize the system to your needs, provide 24/7 help desk support, and guarantee full HIPAA and SOC2 compliance. Finally, the consultants will also train your staff.
Athenahealth is a modern, award-winning, cloud-based healthcare ecosystem
Athenahealth is a leading provider of network-enabled software and services for health systems. In the year 2021, the company will expand its athenaOne(r) platform to include medical billing, patient engagement solutions, and electronic health records. In addition to its focus on delivering a superior customer experience, athenahealth has increased its product features by 50%, enhanced its staff and clinician experiences, and optimized its financial performance.
Athenahealth has earned the Best in KLAS designation, a prestigious ranking given to top-performing solutions based on customer satisfaction. This recognition is based on feedback from more than 30,000 customer interviews each year. This award shows that athenahealth’s cloud-based platform offers exceptional support to clinicians and makes their jobs easier while improving healthcare organizations’ financial performance.
It offers robust functionalities
Athena EHR is a cloud-based solution with powerful features. Its dashboard is easy to navigate and customizable, so doctors can create customized reports and templates. Unlike some other EHR solutions, Athena EHR is priced reasonably for small practices. Small practices can benefit from its affordable prices and robust functionality. The company also offers customer service that is available round-the-clock. It also integrates with other EMR systems.
In addition to robust functionality, Athena also has advanced revenue-cycle services that are designed to eliminate administrative burden and integrate seamlessly into daily workflows. Services include complex claims and denial resolution, and fast, accurate medical coding. In addition, athenahealth’s staff will share a common message: athenahealth supports a culture of high performance and growth through its comprehensive suite of revenue-cycle solutions.
It is affordable
Athena EHR is an affordable option for small and midsize practices, as the basic license costs $140 per user. While most competitors are over $1,000 per month, Athena offers a customizable solution for small practices. Its ease of use, affordability, and customer service make it a great choice for practice owners on a budget. Athena is available for purchase from the company’s website or through a demo on their website.
Athena EHR has a user-friendly, cloud-based interface and offers several customizable features. It includes a patient engagement tool that allows you to monitor patient satisfaction. Several other benefits of Athena EHR include its unified dashboard and integration with other EMR systems. It takes some time to implement, but it is well worth the investment. A sluggish customer service is one major drawback, but overall, it is an excellent value for the money.
It doesn’t offer fully outsourced revenue cycle management
If you’re in the market for an EHR, Athena EHR may be a good fit. The company provides a variety of integrations for billing and coding, which can boost financial performance. The system can also submit insurance claims, aggressively follow up on denied claims, and help you maintain control over practice management activities. Nonetheless, it may be a bad idea to choose this system if you want fully outsourced revenue cycle management. You can see the office ally practice mate review at Software Finder
For billing, the healthcare IT platform must integrate with a medical billing service. Medical billers work within a medical practice management software, but administrators need full visibility of the process. Fortunately, athenahealth provides telephone and email support, as well as several online resources. A dedicated account manager will contact your practice on a regular basis to ensure all aspects of the system are working properly. However, this provider doesn’t offer live chat support.